What separates us from the competition?
We have been involved in dispute resolution for
18 years. Our staff and panels are comprised of
persons with the training and experience to provide
the best, most just result possible.
Our staff consists of professionals, seriously
committed to providing the best dispute resolution
service possible. We are guided by our rules,
policies and our desire to provide a just resolution,
regardless of who the participant's are or the
nature of the dispute.
Our Effective Dispute Resolution system ("EDR")
is designed to provide maximum flexibility. Our
rules allow the participants to custom tailor
the procedure and timing to best accommodate their
schedules and minimizing disruption to their businesses.
We also administer arbitrations pursuant to any
set of rules or agreements provided by the parties.
Confidentiality is one of the key benefits to
ADR. Confidentiality is one of our prime concerns.
Our rules and policies provide for maximum confidentiality
for all participants. Our Total Resolution Service
("TRS") even provides for payment so
there is never any public judicial record or proceedings.
Our system performs more than 3 checks for conflicts
of interest before a hearing arbitrator is ever
allowed to view any of the case files. Furthermore,
all pre hearing matters are decided by our presiding
arbitrator, so that the arbitrator rendering the
award views the matter free of preconceptions
and there is no possibility for any personal conflicts
Our rules and procedures were drafted to eliminate
the typical zones of interpretation and contention
so that they are simple and clear. This minimizes
time and expense for all participants, after all,
the parties want the main dispute resolved and
not to become embroiled in non dispositive minutia.
We understand that businesses need to focus their
resources on their business. Our pricing is the
most cost effective in the industry. We have created
our entire system to resolve the dispute with
an absolute minimum of fees and costs.
It is an old business maxim: Time is Money. Our
system was created to provide the fastest resolution
possible consistent with a fair process. Each
phase has a deadline and even with extensions
the parties know exactly what is due and when,
there is no game playing and stalling under our
Whether it is an arbitration or mediation, our
staff is dedicated to helping you resolve your
dispute in a fast fair and efficient manner. We
go the extra mile to resolve your disputes. The
dedication to resolution is key to our success.
In mediations, our experienced professionals have
the utmost patience and will not stop until there
is an agreement between the parties.